He suggested to get a headset that has a USB plug instead of a jack but unfortunately, the item wasn't available. So long story short, the technician told me that my notebook was the problem since the headset worked with a different computer. I brought the headset back to the shop along with my notebook, hoping that they could fix the problem. But they did reinstall after I restarted my computer (though I still wouldn't recommend doing it). I went through everything you did though I did uninstall the Realtek drivers out of sheer frustration and sleep-deprivation. My Logitech h151 didn't work with my ASUS notebook. The same thing is happening to me, have you found the solution for your concern? I purchased the logitech h151 headset for its noise cancelling microphone, but my laptop doesn't read the microphone and whenever i receive a call, its the laptops internal mic that pics up the sounds and it sucks. As you can probably understand, I would rather not result to such things as messing with the drivers, as I am not a tech-savvy person and will not be able to claw out of a technical hole should I get into one.ĭoes anyone have any other solutions to fixing this? If not, is updating/uninstalling the drivers really the solution? An early and useful response would be greatly appreciated.ĮDIT: I forgot to mention, the internal mic is being used and can be detected (of course). I have also entered the Sound section in the control panel, and under the microphone section my external microphone was not detected, even after showing all disabled devices.Īs for the Realtek Audio Manager issue, I read of several solutions to make advanced options pop up - from updating the driver to completely uninstalling it and such. However, I cannot seem to find advanced options anywhere. I've tried multiple solutions - I went to the Realtek Audio Manager to try and find advanced options, as I read that a possible fix to this is to go there and select an option to separate all input jacks. However, upon connecting the headset, although the sound plays through it perfectly and without issue, the microphone doesn't seem to work. Recently I purchased a Logitech h151 headset which has only one single jack, as my ASUS laptop has only one jack used for a headset.
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